Here you will ﬁnd answers to most common questions.
With a Nuvu subscription, you have unlimited access to all the content. You simply browse through the catalog and download any programs you want to watch. Once downloaded, which typically happens overnight, you can watch the program as many times as you want during 30 days after which the program is automatically deleted from your device. Remember your subscription includes unlimited viewing, including the data needed to download the content. So there are absolutely no hidden fees!
We offer thousands of titles across genres such as movies, TV series, kids programming, music videos etc. We offer a balanced mix of local and international content and source it from some of the largest studios across the globe.
Yes, as long as you have a subscription there is no limitation in regards to how many programs you can download and watch
We do not put any restrictions on your usage! The only limiting factor is how much storage capacity you have on your smartphone.
It depends on the length of the program and your connection speed. In general we download programs overnight which makes it possible to offer Nuvu at a low price including data charges.
In the app, under Settings you can manage your subscription including signing up, cancelling or changing between monthly and weekly packages. To first get started we offer 14 days free trial. After that you can choose between a monthly or weekly subscription. The subscription fees include unlimited viewing including the data needed to download the content. So there are absolutely no hidden fees!
In the app, under Settings you can manage your subscription including signing up, cancelling or changing between monthly and weekly packages. To make life easy for you, you can cancel at any time
Yes, off course, when trying to login, click on the small link below the “login button” that states “forgot password” or visit this site to reset password directly. If you don’t receive a password reset link, please call customer support instead (To call us, just dial 111/121 from your Airtel phone)
To call us, just dial 111/121 from your Airtel phone. Or visit this page
All support is handled by Airtel and click below to get in touch with them.